info@eksprescars.com

FAQ

You can pay by credit/debit card or by cash to the driver on the day. We accept all major credit cards including American Express as payment.

No. But, we pass on the credit card fees at the rate charged. We only do this to help keep our prices low for our customers paying by debit card and cash.

Should you require a car seat, please provide details in the message box, when making your booking and we will endeavour to meet your requirements.

Your driver will be waiting for you in Arrivals holding a ‘Meet & Greet’ board with your name clearly written on it. Ensure you have provided a working mobile phone number and your phone is switched on. We will try and contact you if we have any difficulty finding you. However, if any different you can call us.

No, we do not charge you any extra if your flight is delayed. We always check your arrival time before we dispatch our driver.

Please leave details of luggage in message box, so we can send appropriate vehicle.

When you travel with us, you’ll travel with approved drivers only. These are drivers, who have gone through a strict vetting process. The details of they journey are comprehensive, and they include driver details, pick up and drop off details, plus the journey is tracked via GPS.

No, we operate 365 days a year, 7 days a week, 24 hours a day. Any other questions, please call or email us.